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Don't Click That!

CarePlanCompass™ Resource

Don't Click That!

Unexpected calls, texts, emails, pop-ups, and money requests can feel urgent and real. Don't Click That! teaches one simple habit, Pause. Check. Ask., and gives you room to practice it: scripts to say out loud, real-life scenarios, a family safe word, trusted contacts, and clear next steps if something already went wrong. A Tech Clarity workbook for seniors, families, and caregivers.

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Item ID tech001
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Educational support only. This resource complements, not replaces, provider instructions, facility policy, or medical advice.

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Scammers do not only target careless people. They target busy, helpful, worried, and caring people, and they use fear, urgency, secrecy, and familiar names to rush a decision. Don't Click That! turns scam-awareness advice into a calm, repeatable plan you can practice before the next suspicious message arrives. The workbook is built around one habit: Pause. Check. Ask. Stop the click, call, reply, or payment. Check the story through a number, app, or website you already trust. Ask someone you trust before you act. Part I, Build Your Scam-Safety Reflex: why scams work, the five pressure signs, and your own verification plan, trusted safety circle, and family safe word. Part II, Practice Real Situations: phone calls and pop-ups, texts, emails and links, bank, government and delivery messages, AI voices and family emergencies, gift cards and payment apps, and romance, investment and prize scams. Part III, Know What to Do Next: short scripts for pressured moments, step-by-step checklists for after clicking a link, sharing a password, sending money, or giving remote access, where to report and recover, and a family safety plan and agreement. Every page has room to write. Practice labs with an answer key, a Before You Click checklist, trusted contacts, and a tech help journal make it a workbook you will come back to. Guidance is drawn from official sources, including the Federal Trade Commission, the Social Security Administration, CISA, the U.S. Postal Inspection Service, and Medicare. Educational technology support only. This workbook is not a fraud investigation, cybersecurity, financial, legal, or emergency service.

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13 sources
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View clinical references 13 sources
  1. Federal Trade Commission. FTC issues annual report to Congress on agency’s actions to protect older adults. https://www.ftc.gov/news-events/news/press-releases/2025/12/ftc-issues-annual-report-congress-agencys-actions-protect-older-adults Source
  2. Federal Trade Commission. How To Avoid a Scam. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/how-avoid-scam Source
  3. Federal Trade Commission. How To Recognize and Avoid Phishing Scams. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/how-recognize-avoid-phishing-scams Source
  4. Federal Trade Commission. How to Recognize and Report Spam Text Messages. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages Source
  5. Federal Trade Commission. How To Spot, Avoid, and Report Tech Support Scams. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams Source
  6. Social Security Administration. Protect Yourself from Scams. https://www.ssa.gov/scam/ Source
  7. Federal Trade Commission. Avoiding and Reporting Gift Card Scams. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/avoiding-and-reporting-gift-card-scams Source
  8. Federal Trade Commission. Scammers Use Fake Emergencies To Steal Your Money. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/scammers-use-fake-emergencies-steal-your-money Source
  9. Federal Trade Commission. What To Do if You Were Scammed. Consumer Advice;Accessed July 28, 2026. https://consumer.ftc.gov/articles/what-do-if-you-were-scammed Source
  10. Cybersecurity and Infrastructure Security Agency. Secure Our World. https://www.cisa.gov/secure-our-world Source
  11. Federal Trade Commission. False alarm, real scam: how scammers are stealing older adults’ life savings. https://www.ftc.gov/news-events/data-visualizations/data-spotlight/2025/08/false-alarm-real-scam-how-scammers-are-stealing-older-adults-life-savings Source
  12. United States Postal Inspection Service. Smishing: Package Tracking Text Scams. https://www.uspis.gov/news/scam-article/smishing-package-tracking-text-scams Source
  13. Centers for Medicare & Medicaid Services. Your Medicare Card: Say No to Scams. Medicare.gov;Accessed July 28, 2026. https://www.medicare.gov/basics/get-started-with-medicare/using-medicare/your-medicare-card Source

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